We make commitments with care,
then push to live up to them.
We are frugal - guarding and conserving
our clients' and customers' resources with
at least the same vigilance we use to guard our own.
We
insist on giving our best
effort in every situation.
We recognize the difference between
"good mistakes"
(best effort, unsatisfactory result) and "bad mistakes" (sloppiness or laziness).
We believe in the Golden Rule. We strive to be fair, courteous,
compassionate and respectful in all our dealings.
We believe clarity in communication is critical
to
our clients' and customers' goals - our mission.
We invite discussion if there is doubt that
we are providing
the type of service a client or customer might reasonably expect from us.
Our mission - our goal - is to earn your trust, your confidence
and your business. Maintaining the valued reputation we have built
dictates that we adhere to our policy and beliefs. If we endeavor,
each day, to provide this scope of service, our mission can be
accomplished.
|